KPI Grid

Download the KPI Grid Objective: Use this KPI Grid to create a baseline of results based on UCV KPI. Format: Excel Workbook What it does: Serves as a documented account of your KPI for others in your business Records the formula and data source for KPI Calculates the...

Impact vs Effort Matrix

Download this Impact vs Effort Matrix Objective: Assist in prioritising improvement ideas Format: PDF document What it does: This tool assists provides a visual depiction of improvement opportunities based on estimated impact and effort to assist in choosing the best...

SIPOC – Tool

Download this SIPOC Tool Objective: Identify all elements of a process (to assist with mapping and improving the process). Format: PDF document What it does: This tool assists development of the key components of a process. It looks at each process from end to end to...

Skills Matrix – Template

Download this Skills Matrix and make it your own.  How to use: Fill your company and team details in the set up sheet Update your staff details (if you have more than 20 staff I suggest you split by team) Update your activities (add all activities) Tactical = daily...

Action Log – Template

Download this action log and make it your own – click here. Best practices: Use one action for each key meeting Always assign an owner and due date Review all outstanding actions at beginning of meeting Review all updates and new actions at end of meeting...